MEDICAL SUPPLIES & EQUIPMENT for purchase and rental • 1212 Westheimer Rd, Houston, TX 77006 • 866-280-6674

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Customer Service

We support consumers and health care specialists with home medical product information, medical insurance claim consulting, doctor-patient referrals, medical rental information, and much more.

Allow us to help you!

Product return requests are made through your account on this website and are associated with purchases made within your online account. You may also contact us using the contact form on this page. Please allow us time to get back to you. If you are a business wishing to receive Safeway Medical Supply bulk pricing, please sign up for an account and reach out to us. Thank you! 

Pricing and availability are subject to inventory and supply chain limitations. 

Some commonly asked questions:

1 Insurance
1.1 What insurance does Safeway accept?

Safeway Medical Supply works with Medicare, Medicaid and many private insurance plans to help provide customers with the products and equipment they need. We understand that insurance paperwork and rules can be difficult to understand. Don’t worry—our billing and insurance specialists will assist you every step of the way and even dispute and refile denied claims on your behalf.

Vie a list of the most popular insurances accepted by Safeway Medical Supply.

1.2 Is financial assistance available for those without insurance?

CareCredit helps you pay for out-of-pocket healthcare expenses for you, your family, and even your pets! Once you are approved, you can use it to help manage health, wellness, and beauty costs not covered by insurance.

Go to Care Credit

1.3 What if I don't currently have insurance but need to find some?

Safeway wants to help you get the financing assistance you need to purchase our products. WeGetFinancing is a real-time Purchase Finance Gateway that enables consumers who are in the process of making purchases either at their favorite participating merchants' websites or brick and mortar locations, to obtain instant financing under the best possible terms from numerous lending sources.

Go to WeGetFinancing

2 Health Care Professionals
2.1 Can our doctor refer a patient to Safeway Medical Supply?

We welcome patients of all types. We give them personal care in finding the right products while helping answer their financing and insurance concerns. The first step for referring patients is to please complete our HIPAA compliant Doctor Patient Referal Form.